Complaints & Solutions Resources — 1/30/14
Posted by Celina Agaton, filed under Resources
Got complaints? Ideas for solutions? We’ve gathered some tools to help get you started - click on the names to go to each tool.
Know Your City
Google Zeitgeist - What is Miami complaining about? Searching Google Zeitgeist's reports for 2013 Google searches in Miami reveals that the following were the top complaints-related results were: identity theft, fraud, and weather/hurricane.
We Feel Fine App - Explore the thoughts and feelings of the people in Miami in real time. We Feel Fine gathers data from the web that includes the statement “I feel” and creates a real-time visual representation of people's feelings by city, country, age, and sex.
Fix Your City
SeeClickFix’s App - What kind of day is it in your neighborhood? See Click Fix’s App helps people share and connect by reporting issues that matter in their neighborhood.
Change.org - Change.org is the world's largest petition platform, empowering people everywhere to create the change they want to see.
KaBOOM! - Where do the children play? KaBOOM! is a national non-profit that envisions a great place to play within walking distance of every child in America.
Code for Miami - Code for Miami is Code for America’s chapter. Code for America brings together developers, designers, data geeks, leaders, and idea-makers who volunteer to help government and civic organizations adopt open web technologies for Miami-Dade County. They are technology and civic activists fostering community-authored projects.
Sharing Backyards - Where does your garden grow? Maybe in a neighbor’s yard…Sharing Backyards links people with unused yard space to those looking for a place to grow food.
On the Ground
Waze App - Navigate through your city with real-time traffic reports and alternate routes, thanks to Waze App. After typing in their destination address, users drive with the app open on their phone to passively contribute traffic and other road data, but they can also take a more active role by sharing road reports on accidents, police traps, or any other hazards along the way, helping to give other users in the area a 'heads-up' about what's to come. In addition to the local communities of drivers using the app, Waze is also home to an active community of online map editors who ensure that the data in their areas is as up-to-date as possible.
I’m Stuck App - The I’m Stuck App helps commuters report infrastructure issues to their member of Congress while stuck in traffic.
In the Air
FlyRights TSA Complaint App - FlyRights is a mobile app that allows travelers to file real-time complaints about checkpoint profiling incidents with the TSA and the Department of Homeland Security.
SkyMotion App - Get real-time, hyper-local weather reports and alerts with SkyMotion App....Because Miamians love to complain about the weather!
This resource list was compiled by Celina Agaton, who creates programs, technology tools and events that enhance cross-sector civic and community engagement. Read about her recent contributions to relief work in the Philippines after the typhoon.
Caption: Print, Traffic Control, 1936. Benton Murdoch Spruance, artist. The Wolfsonian–FIU, The Mitchell Wolfson, Jr. Collection.